Archive for the ‘web host’ Category

This Is How You Should Comment!

Tuesday, December 30th, 2008

Douglas at Hostgator actually looks for people talking about his company. This is the kind of proactive research that you should be doing for your company. You need to search Google and Technorati to see what people are saying about you on a regular basis.

Look at his response. Leads with a compliment, addresses the concern, and follows with a positive statement. Also notice that he gets a link to his site in the comment he left (good for SEO). If it was just comments spam, I wouldn’t have approved it. Since it was a meaningful comment, it’s approved and he got the link.

I wish I could comment as well as Douglas! The dude is a professional. I’m happy to give him the extra links.

I’ve been promoting PowWeb, since they are who I’m happy with, but perhaps it’s time to stroll on down to Hostgator and check them out.

Quoting from How To Use The “Suckage Ratio” | Web Design and Developement for Small Business

I wish I could comment as well as Douglas!

I wish I could comment as well as Douglas!


By Douglas – HostGator.com on Dec 29, 2008 | Reply | Edit

I’m glad to see that you utilize a ratio (most posts like these just use the flat out number of results), but am disappointed to see that HostGator had the highest “suckage ratio.”

With that in mind, though, our customer service is still amongst the best in the industry and is continually improving. We also invest a lot of time and resources into reaching out to customers that have any trouble (we have an extremely strong presence on the Twitter and regularly reach out to bloggers). And the CEO of the company is also personally available to customers who ask (this is not a gimmick and actually does happen).

Hopefully our reaching out will help demonstrate our commitment to customer service excellence. If you have any questions or concerns, don’t hesitate to send me an email.

Read the entire article at:

http://www.walton.com/2008/12/22/how-to-use-the-suckage-ratio-to-pick-companies-and-products.html#comments



Wikipedia Says Network Solutions Sucks

Sunday, December 28th, 2008

I really appreciate comments. I really do. I love the interaction with people who use this site. Most of all, I love being right and crushing the opposition.

Network Solutions is waiting for you to search for a domain name on their site.

Network Solutions is waiting for you to search for an available domain name using their site.

I wrote a post titled Network Solutions Sucks. I must admit that I have strong feelings about Network Solutions or NetSol, as it’s also called. I am deeply biased with a loathing that permeates my entire being.

With that as background, I got a comment or two from Jack Carlson, who, again, I really appreciate for commenting. He defended NetSol and I had to question if I was right about their practices or not. I know what happened to me and a client of mine. Maybe they saw the error of their ways and changed their practices. I needed to reevaluate.

I checked Wikipedia (and since it’s on the Internet, it must be right of course,) and they also had references that all seem to check out. I think this section below is probably true. It matches my experiences and my client’s. Please click through and read the whole thing.

What do you think? Have you ever had a good or a bad experience with NetSol? Please leave a comment and we’ll all battle it out in the never ending search for the truth.

Network Solutions – Wikipedia, the free encyclopedia

Controversy over domain name front running

There is evidence that there are parties subscribing to this information which are buying some of these domains within milliseconds of them being de-registered.

There is evidence that there are parties subscribing to this information which are buying some of these domains within milliseconds of them being de-registered.

Network Solutions Inc offer a search engine which permits users to find out if a domain name is available for purchase.[18] Unregistered domain names entered into this search engine are then speculatively reserved by Network Solutions. [18] It should be noted this “reservation” can be removed by anyone immediately by contacting Network Solutions customer service hotline, or it will automatically unreserve within 4 days, allowing the domain to be freely registered anywhere. Also, visitors searching for domain names on their website allow the reservation when they click “OK” on the Reservation Confirmation dialog box. Clicking cancel will prevent the domain name from being reserved.

On January 8, 2008 Domain Name Wire published a story alleging that Network Solutions practices domain name front running.[18] “If you try to register a domain at Network Solutions, but decide not to register it, you won’t be able to register it anywhere else,” the article says.[18] “Network Solutions registers the domain in its company name with the words ‘This Domain is available at NetworkSolutions.com’.”[18] Circle ID reported on January 8, 2008 that Jonathon Nevett, Vice President of Policy at Network Solutions and one of the seven members of the ICANN community who was consulted by the ICANN committee looking at domain tasting abuse,[19] had offered a response to the news story stating Network Solution’s policy.[20] The policy was “a security measure to protect our customers,” said Nevett.[20] “When a customer searches for an available domain name at our website, but decides not to purchase the name immediately after conducting the search,” Nevett added, “after the search ends, we will put the domain name on reserve.”[20] Nevett said that if the domain was “not purchased within 4 days, it will be released back to the registry and will be generally available for registration.”[18]



How To Use The “Suckage Ratio”

Monday, December 22nd, 2008

The “suckage ratio” can tell you which company or product to use, including web hosts.

You can do Google searches on exact phrases by putting quotes around the words. If you want to know what people are saying about a specific company or product or web host, do a search for these phrases: “product” and “product sucks”

When you compare the suckage ratio of one product to another, you'll get an idea of what the general population thinks of the products.

When you compare the suckage ratio of one product to another, you'll get an idea of what the general population thinks of the products.

Note the number of results returned for each search.

Divide the number of “product sucks” search results by the number of “product” results. That is your “suckage ratio”. The idea is to compare the number of times the product is talked about with the number of times that it is talked about negatively.

The number itself doesn’t tell you anything important, but when you compare the suckage ratio of one product to another, or of one company with another, you’ll get an idea of what the general population thinks of the products or companies. I wouldn’t this as the only point to base a decision on, but it’s a good piece of information to have when making choices.

As you can see from the chart below, Powweb, the web host that I recommend, I use and I am very happy with, is very close to the best. I don’t have any experience with BlueHost, but maybe I will have to check into them.

Web Host Total Sucks Suckage Ratio
Hostgator 2,980,000 1,900 6.38%
HostMonster 2,060,000 926 4.50%
iPower 1,470,000 1,650 1.12%
Pow Web 779,000 815 1.05%
BlueHost 2,120,000 2,180 1.03%


Network Solutions Sucks

Sunday, December 21st, 2008

One way to rate companies is to search for their name and the word “sucks” to see how many pages contain that term. Put quotes around the two words for the best results, e.g., “Network Solutions Sucks”.

Search for just the name and compare those results to the “sucks” results. Divide one by the other the get a ratio, then compare that ratio to other companies’ ratios to see what people think about them.

Try to use the company with the lowest “sucks” ratio. In effort to support that rating, here is my rant about how Network Solutions Sucks.

Network Solutions Sucks!

Network Solutions Sucks!

Whatever you do, DO NOT go anywhere near Network Solutions. They are evil. They are not the only evil registrars out there, so be careful about what you are signing up for.

I once had a client who used Network Solutions to look up a domain name to see if it was available or if it was registered already. It was available, so they asked me to register it for them. Of course, I suggested Godaddy.com and tried to register it, but it was on administrative hold at Network Solutions.

They had done us a favor by putting a hold on it because they knew we were interested in it. They didn’t want anyone else to get it before we did. That was nice of them. Oh, and they’d take the hold off and give it to us for $60 unless we wanted to register with them.

They will also grab your name if you register it with them and let it go at the end of the registration. You will have to pay them a bunch of money to get it back from them if you change your mind. Enom.com has been rumored to do similar things with domain names, so steer clear of them.

The reason that Network Solutions is so evil is that they make you actually call them and listen to a sales pitch before they will release your domain name for transfer.

I hate Network Solutions. Network Solutions Sucks.



Get The Right Email Address

Friday, December 5th, 2008

Many small business owners will use their old generic email address when doing business, even after they’ve spent money to buy a domain name. Sending an email to someone with a HotMail, Yahoo, or Gmail domain name is a sure sign that you don’t know what you are doing, that you are second rate, that you are not professional.

You should set up addresses like "support@" and "sales@" and "information@", just to look professional.

You should set up addresses like support@ and sales@ and information@, just to look professional.

Make sure that the web host that is hosting your web site can do email also. All of them should be able to. It’s not that hard. Take the time to go in a get it set up. Find out what the host name is there and set up the account.

Set up your email application to log into that account, then use it to send and receive email.

You should also have a “catch all” account that will probably get filled with spam, but you’ll also get those emails with misspelled email addresses that you might otherwise miss.

You should set up addresses like “support@” and “sales@” and “information@”, just to look professional. You, or someone, should be able to log in and send and receive email at each of your custom addresses.

Also, don’t let any address lay dormant. Make sure that someone is logging into every account, every 10 minutes. “I sent you an email last week. Did you get it?” is not the question you want to hear.



The Shared Hosting Checklist | Web Hosting Articles & Tutorials

Monday, November 24th, 2008

Here are the three most critical questions to ask when you are shopping for a web hosting company. Support is the main one. Do they answer their email? Are they helpful? Do you get shuffled around?

Unlimited bandwidth and server space are not that critical. Don’t be swayed by those claims. Price and support. Again, I recommend Powweb. Click the button on the right to get more info about them.

The Shared Hosting Checklist | Web Hosting Articles & Tutorials – © Web Hosting Rating

Support

Customer service is a critical element of web hosting, especially if you are creating your first website.  To make sure you get the benefit of quality support, you should find out if the company has a phone number, email address or live chat.  You can take this one step further by making contact before signing up to judge their response time.  If they take days to reply or blow you off completely, there is no need to waste your time.

Reviews

One way to find yourself a good shared host is to read reviews online.  This should give you a good idea about who you will be dealing with and what to expect.  At the same time, you shouldn’t rely solely on web hosting reviews.  Some could be written by internal sources at a particular company while others could be written by competitors.  If you want helpful reviews, try to get them from somebody you can trust to provide honest opinions.

Status

Every web host had to start somewhere, but it’s always a good idea to sign up with a company that has been in the business for a while.  Several providers have crumbled despite seeming as if they were off to a good start.  By doing business with trusted names with documentation to back up their claims, you can better assure that your experience with shared hosting will be a positive one.

Read the entire article at The Shared Hosting Checklist | Web Hosting Articles & Tutorials – © Web Hosting Rating



Do You Own Your Domain Name?

Sunday, November 23rd, 2008

A lot of times, a developer will register your domain name for you as a service and charge you the fee every year to renew it. That’s great if they are honorable people and there are no problems.

The real owner of any domain name is the Administrative Contact in the whois record

The real owner of any domain name is the Administrative Contact in the whois record

The real owner of any domain name is the “Administrative Contact” in the “whois” record. They are the person or business that has the legal ownership. You can go to court and prove ownership with this.

If your developer is listed as that admin contact, then they are the legal owner. Again, this is nice that they are helping you out, but be aware that you are vulnerable to having your domain name held hostage, or worse, stolen from you.

This is the “whois” that I use. It’s from an old registrar that I no longer use because they quit responding to all communication from me. They were horrible. But, I still use their whois look up because they are no flashing ads or captchas to slow me down. I’ll share their secret look up page with you.

Check who owns your domain name here.

If you are not listed for your domain name, take steps to change that or have it changed. Make sure that your email address is also listed. If someone hijacks your email account, they can have your password sent to them, log in and change the admin contact to themselves and steal your domain name.

Send me email if you want any help with checking on this.



Advantages of Managed Web Hosting | What It Is

Sunday, November 23rd, 2008

Here are the advantages of having a “managed web host”. They are in fact true and good reasons. If you require 100% uptime, hardware replaced within 30 minutes, the best support, and remote backups, then yes, you need managed web hosting.

If you want a Ferrari, then buy a Ferrari, but know that it's a Ferrari.

If you want a Ferrari, then buy a Ferrari, but know that it's a Ferrari.

However, know that it comes at a cost. If you can handle having periodic issues so that you have 99.9% uptime instead, then normal web hosting is much cheaper. If you want a Ferrari, then buy a Ferrari, but know that it’s a Ferrari.

Advantages of Managed Web Hosting | What It Is

The reasons why to opt a managed web hosting account compare to unmanaged cheaper web hosting service are as follows:

No Downtime: Your online website works as official brand of your company presence over the internet thus it’s a must for you to make your site alive 24*7 hrs for the world wide web visitors so that they can access your website without any such issues like downtime. Major online web hosting providers gives you 99.9% uptime guarantee while the fact is this that its too insufficient to the practical need for better presence in front of your customers thus you need a web hosting company which can ensure you 100% optimal uptime as there are a lot of managed web hosting providers which offer 100% uptime in real due to their multi-home bandwidth network lines.

When you are a newbie webmaster even it’s a must for you to ensure that your web hosting provider gives you 100% uptime guarantee in this manner you can cut off a lot of hassles and frustration sort of unwanted things in your daily business role with your website.

Better Equipments: There are a lot of managed web hosting providers over the internet world which gives you 30 minutes or even 15 minutes hardware replacement guarantee sort of unmatchable performance for your website as when your hardware by chance goes failed this is a must as nobody knows what’s going on when as everybody just know either the past of the presence nothing can be predicated for future reference point of view when you are dealing practically over any such technical things as web servers.

Better Support: When you go to search any web hosting company you shall check their Support SLA things to let you know that how good they are to the support needs as there are a lot of managed web hosting providers which offer you maximum 30 minutes guaranteed response over your any trouble with your website so it’s always better to keep your eyes on their detailed SLA agreement too so you can secure yourself that you are working with the best supporting team for your web hosting needs.

Remote backups: Proper planning for backups shall be always carried when you host your website anywhere on internet and if you have a properly planned remote backup that makes you 200% more secure to what you are doing on internet.

Read the entire article at Advantages of Managed Web Hosting | What It Is



How Much Web Server Space and Bandwidth Do I Need?

Thursday, November 20th, 2008

This is one of those questions that will get a complicated technical formula from the web development engineers, but it’s really not that hard.

If you have to ask, then you don’t need very much.

Don't be seduced by the flashing neon signs screaming *unlimited* at you.

Don't be seduced by the flashing neon signs screaming *unlimited* at you.

If you are just starting out, you probably won’t have much traffic. Sorry, but it’s true. You can calculate the page files sizes and multiply by the page views you get a day or a month, but you won’t be able to do that without knowing how many people hit your site. If you have no history, then you can’t calculate, but it won’t be very much at all for a while.

Start out with the cheapest, least amount of space and bandwidth. Don’t be seduced by the flashing neon signs screaming “unlimited” at you. Don’t upgrade until you have to.

You will be surprised by just how little bandwidth you really need. If the average page is 100k, which is not unreasonable, then 100,000 pages a month is one gig. That’s over 3,000 page views a day. Do you have that many? If you have 10,000 views a day, then you’ll want 3 or 4 gig. I think “unlimited” bandwidth would probably cover that.

I really, really mean that you shouldn’t get more than you really need and you probably don’t need as much as you think you do. Really. Don’t do it.

Much more important is the reliability of the company. Do they answer emails quickly? Put in a support ticket and see how long it takes them to answer. Ask the sales people technical questions about redundancy and latency. See how long it takes to answer and does the answer make sense to you. Just tell them that you were told to ask about “redundancy and latency” and please explain what that means. If you are happy with the answer, then great. If you have no idea what this technical jargon they give you means or it takes them 3 days to answer you, then move along and find another web host company.



Understand The Different Types of Web Hosts

Wednesday, November 19th, 2008

1. Shared – This is a server that is shared by multiple web sites. You get to put your web sites on there, along with everyone else.

This is a server that is shared by multiple web sites.

This is a server that is shared by multiple web sites.

You share the hard drive space and you share the bandwidth. You have privacy. Everyone can only see their own files. Upside – these are the cheapest out there, maybe $5 to $30 a month. Downside – if someone else uses a lot of bandwidth or has CPU intensive scripts, then your site might be affected. You usually have less bandwidth on a shared server.

This is your own personal piece of hardware that you drive down to the hosting company

This is your own personal piece of hardware that you drive down to the hosting company

2. Collocated – This is your own personal piece of hardware that you drive down to the hosting company and they put it on their rack and plug it into their bandwidth. Upside – you can do anything you want and have complete control over the entire machine. All you are really paying for is the bandwidth. Downside – all you are paying for is the bandwidth. You have to back it up. You have to fix any problems. You have to manage the whole thing your self. If a hard drive fails, you have to buy a new one and replace it your self. You own the machine.

You get the entire machine, usually with more access to it than with a shared server.

You get the entire machine, usually with more access to it than with a shared server.

3. Unmanaged Dedicated – This is their machine that you are renting from them. They give you file space and bandwidth. You get the entire machine, usually with more access to it than with a shared server. Upside – you get huge bandwidth and all of the CPU. You can run a lot of traffic through one of these. They can handle probably 500,000 page views a day. You want one of these if you have a huge site with a lot of traffic. Downside – they are expensive. They might be $200-$500 a month. You want a Ferrari, you pay for a Ferrari.

The hosting company will all monitor the server for you and fix things if they go wrong.

The hosting company will all monitor the server for you and fix things if they go wrong.

4. Managed Dedicated – These are the as Unmanaged Dedicated servers, except the hosting company will all monitor the server for you and fix things if they go wrong. If you have a large commercial site that MUST be up all the time, then you want one of these babies. Upside – these can handle anything, all the time. Downside – you guessed it, much more expensive.

If your site has little traffic, you won’t need the power of a dedicated server. If you are not a geek, then you probably don’t need to collocate your own server. If you are not running a huge commercial site, you probably don’t need a dedicated server.

I use these guys and they give me enough bandwidth and customer service to make me happy. I don’t promote anyone else, just Powweb.
affiliate_link



How to pick a Web Host

Tuesday, November 18th, 2008

I don’t know how you can be sure about your web host without going out and trying them all, which I’m not going to do.

I’ve been through a few web hosts. Some have been good. Some have been bad. Price is usually not the issue that makes one “bad”. The problems that you’ll have with web hosts have to do with service, both technical and customer support.

Find out what unlimited bandwidth really means by reading the fine print.

Find out what unlimited bandwidth really means by reading the fine print.

I own a very popular web site, survivor.com. I would get huge spikes in my traffic on Thursday nights, when the show was on. One host saw the spike and extrapolated that out over a month and decided that I would be in violation of my bandwidth for the month, since every day was Thursday night, so they shut me down.

No warning. No email. I came home from work one day and checked my days stats. I had no traffic. Poof. Just like magic, it all went away.

I emailed them and got a notice that I was in violation. I begged and promised and they turned me back on again. I bought a second account and linked things back and forth to balance out the load. What a load it was.

So, look for reasonable terms of service. Find out what “unlimited bandwidth” really means by reading the fine print. Ask around and see if they have good customer service. Do they answer emails quickly? Getting along with them is key. You hope it’s like a good friendship and that you’re not dating a psycho who’s going to steal your car.

Oh, and my personal recommendation? That would be the web host that I use now, Powweb. There’s a button over there on the right that you can click and sign up with. If you use my button, I get a commission. I could have a lot of other affiliate links over there, but I only have the one. They are the only one I’d recommend. They advertise “unlimited bandwidth” and it’s not, but it’s probably more bandwidth than you’ll ever need. I like them.



Using The Wrong Web Hosting Service Will Kill You

Thursday, October 23rd, 2008

Using The Wrong Web Hosting Service Will Kill You | Gwizz IT by John Bear

Picking the right web hosting will be one of the most important decisions you will ever make with your online business. Why? Because the web server you choose will really make or break your online business.

It Could Kill You

It Could Kill You


Today I am going to discuss two types of servers; Virtual Web Hosting and Virtual Private Servers.

Lately, Virtual Web Hosting has been the only way to go when choosing a web server. One of the reasons that Virtual Web Hosting became so popular was because they supported the necessary files and allowed you to have more freedom than other conventional web hosting accounts. But now you can have more freedom than ever before with Virtual Private Servers. Moreover, Virtual Private Servers should not be confused with Virtual Hosts, because they are completely different types of accounts.

Before we go any further I’d like to explain what the difference is between a Virtual Host and a Virtual Private Server, so that you can really fully understand. In this article I will also go over the advantages and disadvantages of both types of servers, to help you decide which is right for you and your business. Let’s start off with Virtual Hosting.

Virtual Hosting

Virtual Hosting is also known as Shared Web Hosting, where you are sharing the physical server and a single set of software applications with other users. Virtual Hosting has been extremely popular in the past for its fast deployment, strong resources, and most importantly for having a very reasonable price. Another advantage to Virtual Hosting is that you have a powerful, reliable, and professionally managed server without having to have advanced technical skills, making it ideal for an individual, small business, or even a beginner.



How to prepare yourself towards budget web hosting plans

Wednesday, October 15th, 2008

This is some good advice from WebHostingGeek. They are 4 simple things to check before you give anyone any money. “Cheap” doesn’t always mean it will cost you the least amount of money.

How to prepare yourself towards budget web hosting plans By: WebHostingGeek

Many people would prefer to opt for a budget web hosting plan. But one must be prepared to handle its own consequences. A budget web hosting plan comes with a small risk which every customer who buys such plans should be made aware of. Many budget web hosting providers have their own secret way of doing business and this is reflected on their over all performance of the company. Hence, it is very important for a customer to find out the various types of facilities and benefits involved with the web hosting package which he intends to purchase. With regard to budget web hosting, you must be aware of certain tactics which budget web hosting providers use. Before you sign up, you must know what your web host is about and how it operates. Following are certain insights that you should be aware of:

1) About those budget web hosting companies that have no experience:
There are many budget web hosts on the website that may not be in the market for too long. In other words, they may have little or no experience at all. It may so happen that you might land up in purchasing a web hosting service that is brand new and inexperienced. I would not prefer this step. In fact, find a web host that has many years experience and they are proud of their service and growth involved as a web hosting company. So, go for budget web hosting providers which are experienced holders.