Network Solutions Sucks
December 21st, 2008 | by Conrad Walton |One way to rate companies is to search for their name and the word “sucks” to see how many pages contain that term. Put quotes around the two words for the best results, e.g., “Network Solutions Sucks”.
Search for just the name and compare those results to the “sucks” results. Divide one by the other the get a ratio, then compare that ratio to other companies’ ratios to see what people think about them.
Try to use the company with the lowest “sucks” ratio. In effort to support that rating, here is my rant about how Network Solutions Sucks.
Network Solutions Sucks!
I once had a client who used Network Solutions to look up a domain name to see if it was available or if it was registered already. It was available, so they asked me to register it for them. Of course, I suggested Godaddy.com and tried to register it, but it was on administrative hold at Network Solutions.
They had done us a favor by putting a hold on it because they knew we were interested in it. They didn’t want anyone else to get it before we did. That was nice of them. Oh, and they’d take the hold off and give it to us for $60 unless we wanted to register with them.
They will also grab your name if you register it with them and let it go at the end of the registration. You will have to pay them a bunch of money to get it back from them if you change your mind. Enom.com has been rumored to do similar things with domain names, so steer clear of them.
The reason that Network Solutions is so evil is that they make you actually call them and listen to a sales pitch before they will release your domain name for transfer.
I hate Network Solutions. Network Solutions Sucks.
Fair Winds and Calm Seas,
Deborah Leon
www.mermaidspurseseaglass.com
Blogger is a liar.
During the time Network Solutions was practicing this questionable technique of “protection” they never charged anyone anything to remove the lock. All it required was a human being to call the customer service center and release the lock. Here’s an idea: if you don’t want to buy a domain from that company, don’t search for it there.
Regardless, it prevented robots from detecting searched domains from the Zone file and then registering them, thus screwing people. Anyway, no one was ever charged “$60″, or any amount of money, to remove the hold.
I’ve had my domains with NetSol for years, and am a Domain Name insider. I design web sites for a small company, and while I’ve had problems at times, they’ve never done me wrong.
If you’re going to get on a high horse about how much a company “sucks”, at least offer correct information, otherwise you lose all credibility and your contributions to the internet become worthless.
Happy Holidays!
Everything I posted is exactly true. I could name names and show you emails to back it up. It wasn’t to release a hold. It was to register with them for a year. They wouldn’t release it.
I’ve hated NolSol ever since they originally took over all registrations and started charging everyone $45 when they were the only game in town.
Since that monopoly has been broken up, it’s reasonable to get a registration for $10 a year.
Why do they charge $45 a year when others charge only $10? Why do they make you CALL them to move a registration away from them? Why should you ever have to call anyone?
I stand by my assertion that Network Solutions Sucks, but thanks for stopping by, Jack.
Happy Holidays to you to!
Actually,
1st most recent misleading statement correction:) You can move your domain away from NetSol without calling anybody. This is achieved by going in “Account Manager”, clicking “Domains”, “Manage Domain Names”, turn off “Domain Protect” and “Request your Authorization Code”. If this process is too complicated, I question the logic of one having a domain name in the first place.
2nd most recent misleading statement correction:) Every domain registrar prohibits you from transferring an expired domain. I repeat, you cannot transfer an expired domain from anyone, to anyone. When it expires it’s in registrar’s grace period. Belongs to that registrar, not you. You can renew it though, and transfer it anywhere you’d like. If it’s in the “Redemption Period” it can only be redeemed back to the account it came from at the redeeming registrar. Don’t like the rules?? Talk to ICANN.
As far as the price, I am a professional, when I set up websites for my customers and they ask my opinion, I lead them toward NetSol’s 5 year plans. They’re about $20 a year at that point, yes, more than the “bargain basement registrars”, but the domains are associated with a reputable company, not a wet t-shirt contest, and It’s worth it to me to receive the customer service I get.
Do I wish they charged less?? Absolutely, in fact, I have some domains I don’t care that much about registered with Domains Priced Right. But if the domains matter, if a professional image matters, and if customer service for that particular domain matters, I choose NetSol.
So I just wanted to clarify that for you. Something that bother’s me more than overpriced registrars, is inaccurate bloggers. Especially those who “stand by” the first wrong statement, even after informed how they were incorrect.
“I‚Äôve hated NolSol ever since they originally took over all registrations ” — I figured there was some bias to your original post.
Anyway, interesting conversation, thanks for sharing.
Jack “On the Hunt for factual, un-biased, good, citizen-journalist web bloggers” Carlson.
Merry New Year to all!
Thank you for the comments. I really do appreciate it.
The process may have changed, but about a couple years ago, I had to call them to get my authorization code. I could not request it without a phone call. If they do it differently now, then cool. That was not my experience.
I never said anything about an expired domain name. I agree that ICANN rules apply there.
You did say that a call was required to unlock a domain if you did a search for it on NetSol and they put a hold on it. When I was in that situation, I was told that they would be happy to register it for me for $60. (I never said they charged to take off the hold.)
Oh, yes. I am very biased against NotSol. They have caused me nothing but headaches every time I’ve personally had anything to do with them and that started in 1995. I’ve had much better customer service at GoDaddy.
Yes, GoDaddy has horrible advertising, but they are half the price, or less, and have great admin tools. I’ve never had any problems at all with GoDaddy and I have had over 100 domains with them.
[...] Solutions is waiting for you to search for a domain name on their site.I wrote a post titled Network Solutions Sucks. I must admit that I have strong feelings about Network Solutions or NetSol, as it’s also [...]