Four Things You Should Know as a Small Business Owner
November 24th, 2008 | by Conrad Walton |#1: Your Small Business Needs a Website – This may sound obvious, but I am still quite amazed at the amount of small businesses that don’t have even a basic website. More people use the Internet to look up information about local information and that includes your business. When your mother doesn’t use the phone book any more, you know it’s time for a web site. Follow the Free Small Business Web Site guide to create a good one for free.
When your mother doesn't use the phone book any more, you know it's time for a web site.
People do care and they do read your stuff. They want to get an idea of who you are, what your values are, and if you can be trusted or not. Write a little bit often and you’ll make everyone happy.
#3 Make It EASY to Contact Your Business – If people aren’t using the phonebook any more, then they are coming to your website to find out where you are, what time you’re open and what your phone number is. Put this information on every page in a sidebar or at least the footer. If people try to contact you by going to your website and can’t find that information, you have just lost a customer. I can hear the money falling out of your pockets right now.
#4 Claim and Update Your Google Local Listing – Google gathers information about your business and puts it in the local listings. It might be, and probably is, wrong or outdated. Go to http://www.google.com/local/add and add your company information if it’s not there or correct it if it is. People looking for local businesses based on location will go to your competition if you are not there.
I’ve also heard of people changing the information on their competition (you) to their contact info. You look for Jack’s Plumbing, but Joes’s plumbing has changed the phone number for Jack’s to his own phone number at Joe’s. You want Jack, but Joe gets the call and you don’t know Jack.
Tags: blog, business, free, site, small, upload, web, Wordpress
