Don’t register your domain name with Network Solutions
October 15th, 2008 | by Conrad Walton |Don’t register your domain name with Network Solutions. Use any other registrar. Not only do they charge you 4 times what most other registrars charge, moving your domain name to another registrar is almost impossible.
We had a client who had a name registered at Network Solutions. I showed them the difference in cost and customer support, so they wanted to move to GoDaddy.
La Brea tar Pits, Where You Get Sucked In And Never Get Out
First, they needed to submit a request. Then the request had to be approved. You have to actually call them to have the transfer approved. In this call, they try very hard to get you to stay. This isn’t a technical call or a call to protect you from someone stealing your name, it’s a sales call, a hard ball sales call.
When they finally do approve your request, it’s 5 days later, after multiple emails and a sales call.
Customer service is another issue, but this one is more subjective. They generally are not helpful and it takes twice as long to get things figured out with their support.
Bottom line, no matter what, don’t register your domain name with Network Solutions.
